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AI voice assistants get emotional intelligence

Published June 5, 2025

Summary: The latest AI voice assistants can detect and respond to users’ emotions.

AI voice assistants are evolving beyond simple commands. The newest generation can analyze vocal tone, word choice, and context to detect emotions such as happiness, frustration, or sadness. This emotional intelligence allows assistants to respond empathetically, improving user experience in customer service, healthcare, and personal devices.

How It Works

Impact on Users

Users report feeling more understood and supported. Companies are integrating emotional AI into apps for mental health, virtual therapy, and smart home devices.

Expert Opinions

“Emotional AI is the next frontier for voice technology,” says Dr. Olivia Grant, psychologist. “It’s making digital interactions more human.”